By placing an order for an alcoholic beverage through denouementwines.com, you formally represent that you are at least 21 years of age and that the intended recipient of the shipment is at least 21 years of age. Additionally, all shipments of alcoholic beverages within the United States require an adult signature at the time of delivery. No wines can be left on porches or doorsteps. Therefore, we recommend that a daytime/business address be provided for wine shipments.

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Shipping

We are able to ship to most states in the United States via our relationship with VinoShipper.

Orders shipped via standard ground method should arrive in 7 to 15 days from the date of your order. Overnight orders can only be accepted in states that are serviced by FedEx and UPS. In such instances, orders requiring overnight shipment must be received by the winery by 9 AM Pacific time (Monday – Friday) to arrive the next business day. Overnight orders received on a Saturday, Sunday or Holiday will be processed on the first business day after the order is received, for delivery the following business day.

We take great caution in shipping our wines, as they are sensitive to cold and hot weather. Because of this, shipment schedules may be altered, at the last minute, due to temperature changes across the US

Damaged or flawed wines will be replaced.  Please return unfinished portion of the original bottle for replacement.  Legally, we cannot accept returns of alcoholic beverages unless the product is corked or flawed.  We are unable to accept returned wine damaged by shipper or temperature during shipment. Please send an email to sales@denouementwines.com for details on returning corked or flawed wines.  Once the wine is received we will refund you for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.